Dear Valued Customer,
Thank you for your recent purchase of GC Session 2015 program videos.
We have just learned certain elements of the General Conference Session’s worship and devotional programs, including some music, were not approved for sale. Though the oversight was not Hope Channel’s, we are committed to making this right with you.
During the next several days Hope Channel will refund 100 percent of the amount you paid for GC Session DVD products and digital downloads. You will receive an email from Hope Channel (firstname.lastname@example.org) as soon as your refund is processed. Funds should be credited back to your credit card account within a few days of our email to you.
We are now re-editing GC Session DVDs and digital downloads. They will include only featured sermons and devotionals. Unfortunately, we cannot include musical performances and division reports. Also, the Church in Mission and Mission on the Move programs are no longer available.
If you would like to receive these new GC Session sermon and devotional presentations, they are available for order in our store (hopechannelstore.com). To compensate you for this inconvenience, you may download these edited GC Session programs for free, or purchase the physical DVDs at a reduced cost of $5.95 each and $99 for the entire set. We’ll notify you as soon as your order is shipped or available for download.
We are sorry for this inconvenience, and thank you for your patience as we work to make the GC Session DVDs and video downloads available as soon as possible.
If you have questions about your order you may contact our office by email at email@example.com or by phone at 301-680-6689.
Wishing you God’s blessings!
Viewer Services Manager